Ancillary service endorsements are used by mailers to request an addressee’s new address and to provide the USPS with instructions on how to handle undeliverable-as-addressed pieces. The endorsements consist of one keyword: “Address,” “Return,” “Change,” or “Forwarding,” followed by the two words “Service Requested.” The endorsements are the same for all classes of mail, but the treatment and cost differ by class of mail. Use of an ancillary service endorsement on a mail piece obligates the mailer to pay any applicable charges for forwarding, return, and separate address notification charges.
Proper placement of the endorsement is required. If the endorsement cannot be seen or understood, you might not receive the service requested. A return address must be used and placed in the upper left corner of the address side of the mail piece or the upper left corner of the addressing area.
An endorsement must be printed in no smaller than 8-point type, and it must stand out clearly against its background. Brilliant-colored envelopes and reverse printing are not permitted. There must be a 1/4-inch clear space around all sides of the endorsement. The endorsement and return address must be read in the same direction as the delivery address. See example below.
The time frames listed below (i.e., months, days) refer to the time elapsed since the addressee filed a change of address with the postal service.
Mail piece is returned with new address or reason for non-delivery attached at no charge.
This option is only available through electronic Address Change Service (ACS) and only for letters and sealed parcels and postal and postcard subclasses. It is not available for Priority Mail or mail with special services (e.g., certified or registered mail). A separate notice of new address or reason for non-delivery is provided. In either case the ADDRESS CORRECTION FEE is charged (ACS is currently $.20) and the mail piece disposed of by the USPS. No endorsement Mail piece is handled the same as Forwarding Service Requested.
Forwarding Service Requested, Return Service Requested and Change Service Requested are not available for Periodicals.
The mail piece is returned with the new address or reason for non-delivery attached, subject to return postage at the First-Class or Priority Mail rate.
No forwarding or return. New address address notification provided. Manual notice $.50 each. Electronic notice $.25 each.
If not deliverable as addressed the mail piece is disposed of.
In addition to the current location under the return address (1), the service endorsements may be placed above the delivery address (2), to the left of the postage area, if using a permit imprint (3), or below the postage area (4). Remember to leave 1/4″ clearance and us minimum type or font size of 8 points.